Your order usually ships no later than the next business day after your order has been placed, except for weekends and holidays. If an item is out of stock, we will contact you by e-mail to let you know the estimated shipping date.
All deliveries are by default Standard Ground. Delivery times will vary based on the chosen shipping method and destination. Shipping costs vary depending on the total value of your order, shipping method selected, and your location. Our prefered shipping companies are UPS and FedEx.
In cases where a product is defective, damaged during shipping, or you received the wrong product, we will send you pre-paid postage and address labels to affix to the box at no charge to you. In the case that you are simply not satisfied for some other reason, it is your responsibility to make sure the product is returned to Madaboutsoccer.net unused and in perfect condition.
You are also responsible for its safe arrival at the return destination. For this reason, we highly recommend that you get a tracking number and buy shipping insurance, in case the product gets lost in transit. Both of these services are available from the Post Office as well as from other shipping companies. We also recommend that you keep all of your shipping paperwork until your card is credited for the return. Please be prepared to provide Madaboutsoccer.net with the order number from your packing slip when you email us.
Please note: Madaboutsoccer.net reserves the right to refuse a refund.
Before returning a product, we require a “Return Authorization” number (RA#). We cannot issue any refunds or authorize any exchanges without an RA#. To arrange for a refund, contact our Customer Service department at firstname.lastname@example.org, state the reason for your return request, and ask for an RA# by e-mail. You will be e-mailed with an RA and instructions on returning your package. If you return your purchase, please keep in mind: Any credit card refunds will be placed on the credit card used for the original purchase. Please allow 3 weeks from the day you return your package for your account to be credited. Allow 1-2 billing cycles for the credit to appear on your statement.
If you have any further questions please call us at: (305) 477-0414
Mon through Fri, 8:00am-5:00pm pst.
Please send all returns with the proper authorization to:
7930 NW 36 St Suite # 22
Miami Fl 33166